Refund & Returns Policy
Refund & Returns Policy
Customer satisfaction is important to us . If you are not completely satisfied with your purchase, TinniStop™ offers a return policy that allows customers to request a return within 15 days of receiving their order .
To qualify for a return, the item must meet the following conditions :
- The product must be unused
- The product must be in its original packaging
- Proof of purchase must be provided
Return Process
To initiate a return, customers should contact our support team first . Our team will provide return instructions and guide you through the return process . Once the returned item is received and inspected, we will notify you regarding the approval status of your refund .
Refund Processing
Approved refunds are processed using the original payment method . Please allow 3-5 business days for the refund to appear in your account after it has been issued . Refund processing times may vary depending on your payment provider .
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact our support team immediately . We will review the issue and work to resolve it as quickly as possible . Providing photos of the product and packaging may help us process your request faster .